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No. The mobile app does not have its own sign-in screen. Your account lives on the Mac — you sign in once with Google or email/password in the macOS companion app. The phone links to that account by scanning a QR code shown in the Mac app (see "How do I link my phone?" below). No email, no password, no Google account needed on the phone.

On your Mac, click the Agents At Work menu bar icon and choose Link Mobile. A QR code appears. On your phone, open Agents At Work, go through the onboarding slides, and tap Scan QR Code on the last slide. Point your camera at the Mac's QR code — done. Your phone is linked and end-to-end encryption is set up in one step.

The QR code expires after 1 hour. If you see an "expired" error, close and reopen Link Mobile from the Mac menu bar to get a fresh code.

Make sure you have scanned the QR code to link your phone (see above). The Mac companion app must be running and connected to the internet. If the Mac is running but still doesn't appear, try quitting and relaunching the macOS app.

The macOS companion app sends a heartbeat every 30 seconds. If your Mac went to sleep, lost its network connection, or the app was quit, the heartbeat stops and the mobile app shows the computer as offline. Wake your Mac and make sure the Agents At Work app is running to restore the connection.

Check that notifications are enabled for Agents At Work in your phone's Settings app. On iOS, go to Settings → Agents At Work → Notifications → Allow Notifications. On Android, go to Settings → Apps → Agents At Work → Notifications. Also confirm that the macOS app shows your session as running (not stopped).

On your new phone, open Agents At Work, go through onboarding, and tap Scan QR Code. On your Mac, click the menu bar icon and choose Link Mobile to show a fresh QR code. Scan it with your new phone — it will replace the old phone's link automatically. If prompted that "this Mac is already linked to another device," tap Continue to proceed.

Open the macOS app and click Discover Agents from the menu. This re-runs the agent detection and hook installation. Make sure the agent CLI is installed and available in your $PATH. For Codex, confirm that codex_hooks = true is set in your ~/.codex/config.toml. For Gemini, confirm the GEMINI.md hooks are configured.

This was a known bug in earlier versions where the stop status was written after each agent response turn. It has been fixed as of v0.24.0. Update to the latest macOS app version to resolve it.

Open the project in the mobile app and type your message in the input field at the bottom. This sends a "by the way" message that is forwarded to the agent's terminal. You can also send slash commands like /restart or /stop from the same field, or use the menu in the top-right corner of the project screen.

Agents At Work encrypts your conversation content — prompts, agent responses, tool-call summaries, and project paths — with AES-256-GCM on your Mac before it reaches Firebase. Only your devices hold the encryption key; Firebase and AnswerSolutions never see your data in plaintext.

The encryption key is established automatically during the QR scan that links your phone to your Mac. There is no separate encryption setup step — scanning the QR code handles both authentication and key exchange in one go. The key is stored locally on both devices and is never transmitted to our servers.

Yes. Sign in with the same account on all your Macs and each will appear as a separate computer in the mobile app after you scan its QR code. The number of Macs you can connect depends on your subscription tier:

• Personal — 1 Mac
• Pro — up to 5 Macs

All Macs must be signed in with the same email address so the mobile app can show them all in one list.

Unlink this phone: Open the Agents At Work mobile app, go to Settings → Unlink this Phone. This removes the phone's connection to your Mac account and clears local data from your device. Your Mac account and data are not deleted.

Delete your account: Account deletion is done from the macOS companion app. Open Agents At Work on your Mac, go to Sign Out / Uninstall in the menu, and follow the on-screen instructions. Alternatively, email support@answersolutions.net and we will process your deletion request within 30 days.

Note: subscription billing is managed by Apple or Google. Deleting your account does not automatically cancel an active subscription. Cancel through the App Store or Google Play first to avoid further charges.