Terms of Use

Effective date: September 27, 2026  ·  First published: June 3, 2026

These Terms of Use govern your use of Agents At Work, a product of AnswerSolutions LLC (www.answersolutions.net). Agents At Work consists of the mobile apps for iPhone, iPad, and Android, the macOS app, the Linux installer, and the relay we host at relay.agentsatwork.app (together, the "service"). The relay is a server that passes encrypted messages between your computer and your phone. By installing or using the app, you agree to these terms. If you do not agree, do not use the service. You must be at least 13 years old, and have the legal capacity to enter into a binding contract in your jurisdiction, to use Agents At Work. By using the service, you represent that you meet these requirements.

1. Disclaimer

Agents At Work is provided as-is, without any warranty of uptime, reliability, or fitness for a particular purpose. We may change, suspend, or discontinue the service at any time without notice. Data loss is possible. Do not rely on this service as the sole record of important work.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the service will be uninterrupted, error-free, or secure, or that any AI agent's output or behavior will be accurate, safe, or fit for any particular purpose.

2. Acceptable use

You agree not to use Agents At Work to:

  • Run AI agents on machines you do not own or have explicit authorization to control.
  • Automate actions that violate the terms of service of the AI provider you are using (Anthropic, OpenAI, Google, xAI, etc.).
  • Attempt to access, modify, or delete data belonging to other users.
  • Circumvent, disable, or reverse-engineer any security or authentication mechanism in the service.
  • Use the service for any illegal purpose or in violation of applicable laws or regulations.

3. Your responsibility for agent actions

Agents At Work is a remote-control interface for AI coding agents running on your Mac or Linux computer. You are solely responsible for the actions those agents take. This includes, but is not limited to, file changes, shell commands, API calls, and any other side effects caused by agents running on your computers. We are not liable for any damage, data loss, or service disruption caused by AI agent behavior.

4. Indemnification

You agree to indemnify, defend, and hold harmless AnswerSolutions LLC, its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the service; (b) actions taken by AI agents running on your computers, including file changes, shell commands, and API calls; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

5. Pairing and access

Agents At Work has no user accounts. A phone is paired with a computer only by scanning a QR code shown by the macOS app or printed by the Linux tool (aaw link). The QR code contains the encryption key for your data and a token that gives the phone access to that computer. Treat it as you would a password, and do not share it with others. You are responsible for the security of your devices and for any access to your linked computers. To remove a phone's access, use Settings → Unlink this Phone in the mobile app, or remove the computer from the app.

We reserve the right to block a computer or phone from our hosted relay if it is used in violation of these terms.

6. Plans and subscriptions

The macOS app, the Linux installer, and aaw-core are free. Paid plans are bought in the mobile app and cover the use of our hosted relay:

  • Free: 1 computer on our hosted relay.
  • Personal: up to 3 computers.
  • Pro: up to 15 computers.

Subscriptions are sold through the Apple App Store or Google Play, and billing, renewal, cancellation, and refunds are handled by Apple or Google under their terms. The limit is counted per phone: each phone counts the computers it has linked on our hosted relay. Computers on a relay you host yourself do not count toward any plan. When a plan lapses, the most recently linked computers within the free limit stay usable, and the others are unavailable until you subscribe again or remove some.

7. Intellectual property and open-source software

The Agents At Work app, website, and associated software are owned by AnswerSolutions LLC. You may not copy, redistribute, or create derivative works without our written permission.

aaw-core, the engine that runs on your computer and can also run a self-hosted relay, is open-source software licensed separately under the MIT License (github.com/sergenes/aaw-core). That license governs your use of the aaw-core code. These Terms govern the apps and our hosted relay.

8. Push notifications and service limits

When you use our hosted relay, Agents At Work delivers push notifications to your mobile device when your AI agent requests input, completes a task, or encounters an error. Push notifications are not available on a relay you host yourself.

To keep the hosted relay and notification delivery reliable for all users, we may limit, delay, or suppress events and notifications from a computer that generates an unusually high volume within a short period, for example because of a misconfigured hook, a runaway automation loop, or programmatic misuse of the relay protocol. Suppressed notifications are not delivered retroactively.

You agree not to deliberately generate artificial or automated event streams that exceed normal agent operation patterns. Sustained misuse of the hosted relay may result in the affected computers or phones being blocked from it.

9. Limitation of liability

To the maximum extent permitted by law, AnswerSolutions LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Agents At Work. Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Dispute resolution and arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

You and AnswerSolutions LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of Agents At Work will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. Arbitration will be administered by a recognized arbitration provider (such as JAMS or the American Arbitration Association) under its rules then in effect, and will take place in California or another mutually agreed location, or may be conducted remotely where the provider's rules permit.

Class action waiver. You and AnswerSolutions LLC agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Right to opt out. You may opt out of this arbitration agreement by emailing support@answersolutions.net within 30 days of first agreeing to these Terms, stating that you decline to be bound by the arbitration agreement. Opting out does not affect any other part of these Terms.

If this arbitration agreement is found unenforceable as to a particular claim or dispute, that claim or dispute will be resolved in the courts identified in Section 11, and the remainder of this arbitration agreement will still apply to all other claims and disputes.

11. Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law provisions. For any dispute not subject to arbitration under Section 10 (for example, small claims matters or claims for injunctive relief to protect our intellectual property), the courts of California shall have exclusive jurisdiction.

12. Miscellaneous

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and AnswerSolutions LLC regarding Agents At Work, and supersede any prior agreements on the subject.

13. Changes to these terms

We may update these terms as the product evolves. We will update the effective date above when we do. Continued use of the service after changes constitutes acceptance of the new terms.

14. Contact

AnswerSolutions LLC
www.answersolutions.net
support@answersolutions.net